Shree Nagnath Mahadev Trust
  • sunrise icon Darshan: 06:00 AM - 09:00 PM

  • sunset icon Pooja: 06:30 AM - 05:30 PM / 08:00 PM - 09:00 PM

Devotee Information

Policies for Temple Seva, Donations, and Pooja Booking

Please read these policies before making a donation, booking a pooja, or using the online services of Shree Nagnath Mahadev Trust.

Privacy Policy

Shree Nagnath Mahadev Trust respects the privacy of every devotee who visits the website, books pooja seva, makes a donation, or contacts the temple.

  • We may collect details such as name, mobile number, email address, address, seva selection, pooja date, sankalp information, donation amount, and payment reference for temple service records.
  • These details are used to confirm bookings, issue receipts, share temple service updates, answer queries, and maintain trust administration records.
  • Devotee information is not sold or rented. It may be shared only with trusted service providers, payment processors, temple administration, or authorities when required for the service or by law.
  • Devotees may contact the trust to request correction of submitted details where temple records allow such correction.

Cancellation Policy

All temple offerings are planned with priest availability, daily rituals, festival schedules, and trust administration in mind.

  • Once a pooja booking is confirmed, it cannot be cancelled by the devotee after booking.
  • Donation seva cannot be cancelled after submission because it is treated as a voluntary offering to Shree Nagnath Mahadev Trust.
  • Devotees should carefully verify name, date, amount, contact number, and sankalp details before confirming any booking or donation.
  • The temple may adjust pooja timing or service arrangements during festivals, emergency conditions, maintenance, or crowd management requirements.

Refund Policy

Donations and pooja bookings are sacred offerings made towards temple seva, rituals, devotee facilities, and trust activities.

  • No refund will be provided after a donation is made.
  • No refund will be provided after booking a pooja or temple seva.
  • Amounts received may be used for daily pooja, mandir maintenance, festival arrangements, annadan, devotee facilities, and other trust-approved seva activities.
  • If a payment appears failed, duplicated by the payment gateway, or not reflected in records, devotees may contact the trust with transaction details for verification.

Terms and Conditions

By using this website, devotees agree to follow these terms for online temple services connected with Shree Nagnath Mahadev Trust.

  • Devotees must provide correct information while creating an account, booking pooja, making donations, or requesting temple assistance.
  • Pooja booking slots, aarti information, donation purposes, and seva details are subject to temple calendar, priest availability, and trust approval.
  • The trust may update service details, timings, prices, policies, or page content whenever required for temple administration.
  • Website content, images, text, and temple service information are provided for devotee guidance and should not be misused, copied, or represented as official communication without permission.
  • Devotees visiting the mandir must follow temple discipline, queue arrangements, security guidance, cleanliness rules, and instructions from temple staff.
  • For questions about bookings, donations, receipts, or records, devotees can contact the trust through the phone number or email shown on the website.
Need Help?

Contact the temple office for seva support

For assistance with donation receipts, pooja booking records, or policy questions, please contact Shree Nagnath Mahadev Trust.

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